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Spyware Removal - A Tutorial and Users Guide

Next, we need to delete all temporary files.

  1. Internet Explorer Temporary Files
    1. Open Internet Explorer
    2. Click Tools > Internet Options
    3. Select Delete Files.
    4. Select Delete all offline content. Click Ok. This may take several minutes. Try not to use your computer during this process.
  2. Delete Cookies
    1. Located next to Delete Files in Internet Options Window. Click OK
  3. Temp Files 1st Location
    1. My Computer
    2. Click Tools > Folder Options
    3. Click View Tab at top of window
    4. Click Show all Files. Click Ok.
    5. My Computer > C > Documents and Settings > “Username” > Local Settings > Temp > Select and Delete all files.
      1. Some files may not be able to delete.
      2. Unselect file which cannot be deleted and continue deleting the rest of the files.
    6. Use CNTL ALT DEL to access Task Manager look for remaining files under the Processes Tab. End Task processes. Delete from Temp Folder. If unable to delete, move on.
    7. If multiple users exist this must be performed in each user’s temp folder.
  4. Temp Files 2nd Location
    1. My Computer > C > Documents and Settings > “Username” > Local Settings > Temporary Internet Files > Delete any remaining Files and Folders. If unable to delete, move on.
  5. Temp Files 3rd Location
    1. My Computer > C > Windows or Winnt > Temp > Delete all files. If unable to delete, move on.
  6. Downloaded Program Files
    1. My Computer > C > Windows or Winnt > Downloaded Program Files.
    2. Click View > Details.
    3. Delete all Damaged or Unknown files.
    4. Delete those that should not belong.
      1. This is tricky – The names are usually, though not always, descriptive.
        If you are not sure, delete it. If you ever need it again, it should automatically request to be dynamically installed. Just like spyware.
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